Whether you’re booking your first VR session, planning a group event, or just curious about our Games — our team is here to help.
The Vortex support crew assists with everything: reservations, gift vouchers, technical questions, headset issues, or tips to get the best out of your visit.
You can reach us directly through our booking system, by phone, or by email. Visit our Help Desk for guides, FAQs, and quick support. Join the Vortex community on social media to share highlights, get updates, and connect with other players.
Your feedback matters — every suggestion and idea helps us improve Vortex. We’re always listening, so don’t hesitate to contact us anytime.
We offer full-time support — 24 hours a day, 7 days a week. No matter your time zone, we’re here for you.