You can book online through our website or call our front desk. Walk-ins are also welcome, but booking ahead guarantees your spot, especially on weekends and holidays.

Most VR sessions last between 30 and 60 minutes, depending on the Game or package you choose. Longer group bookings and party events can be arranged by request.

Absolutely! Many of our VR rooms are designed for co-op and team play. You can solve puzzles, survive waves of enemies, or race together. Group discounts are available for larger bookings.

Yes. We offer family-friendly VR experiences suitable for kids from 8 years old and up. All rooms are supervised by staff to ensure a safe and fun environment.

Yes! Vortex gift vouchers are perfect for birthdays, holidays, or surprises. They can be purchased online or at our front desk and used for any VR experience.

No experience needed! Our staff will guide you through setup, explain the controls, and make sure you’re comfortable before starting your Game. It’s beginner-friendly and fun for everyone.

Yes! We specialize in parties and group events. From birthdays to team-building nights, we offer custom packages with VR Games, food options, and private room access.

No worries! You can pause anytime and our staff will assist you. We also provide comfortable seating and refreshments so you can relax before jumping back in.

We are based in New Zealand, with our main VR hub located in the city center. Check our Contact page for directions, parking info, and nearby transport options.

You can reach us through our contact form, phone, or email. Our staff is happy to help with bookings, technical issues, or general questions. We also share updates on our social media channels.